Vodacom are ****mers and cheats

Vodacom agent phoned and **** to me that since I'm a loyal customer they are going to migrate to a better package without extra charges and he even told me how much I was going to pay. Now I see that my debit is more than what I usually paid with more than R400

I want Vodacom to know that I'm not happy with their conduct and when I'm suppose to upgrade I won't upgrade but I will go to other service providers. I have two contracts with you guys and I will never upgrade, my main no is ***