TJ
Terry J
1 reviews | Active since Jan 2018
17 Jul 2025, 15:46
VODACOM ARE ****MERS
Vodacom a ****s - In may i received a call from one of their agents regarding migration on my current package. They advised that my current price plan will not change however the benefits will. This sounded unreal hence i asked the agent on numerous occasions if if true. I just went through my statement and my price plan has increased with a 200. In the week they called me regarding my son number with the same lies about migration
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Vodacom's replyOfficial
18 Jul 2025, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2025, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team