JA
Justin A

1 reviews | Active since Sept 2018

19 Mar 2025, 18:20

Vodacom are ****mers!!!

They don’t even deserve one star. I received an SMS today from some company called TJ Maodi attorneys that my account was handed over for collection yet I do not owe Vodacom a ****** cent. These people are ****** through and through. They *******ly migrated my contract to a higher option when their sales agents **** to me last year. They then moved me back and I was promised that I would not be charged for migration and that I would be refunded for the two months. To this day I have not been called back so that my account can be credit my account. I regret taking a contract with these ******.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2025, 07:50
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team