JA
Justin A
1 reviews | Active since Sept 2018
19 Mar 2025, 18:20
Vodacom are ****mers!!!
They don’t even deserve one star. I received an SMS today from some company called TJ Maodi attorneys that my account was handed over for collection yet I do not owe Vodacom a ****** cent. These people are ****** through and through. They *******ly migrated my contract to a higher option when their sales agents **** to me last year. They then moved me back and I was promised that I would not be charged for migration and that I would be refunded for the two months. To this day I have not been called back so that my account can be credit my account. I regret taking a contract with these ******.
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Replies (1)Vodacom's replyOfficial
20 Mar 2025, 07:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Mar 2025, 07:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
