1 reviews | Active since Feb 2015
Vodacom are master *********
Honestly Vodacom has yet disappointed again. This is my 3rd or 4th time reviewing Vodacom negatively on HelloPeter and not once have the delivered as promised. Each complaint I've made here is how Vodacom has ****** from me and ****** me and advertised falsely. I should of learnt by now but they had a new special too good to be true so I jumped for it as my contract had finally come to an end (I was about to cancel everything with them). They advertise a Samsung 55 inch with an Alcatel router and 250gig special per month for R448. I could not let an opportunity go like that so they suckered me in.
But now the 1st of the month when I checked my available data for the month I only had 48gig remaining, shocked as I was I called Vodacom (very unhelpful) they said I get 50gig day time data and 50gig night time data, so the total package is a 100gig per month. This is clearly not what I signed up for! I took screenshots of the order I did online and kept the confirmation emails which clearly states 250gig daytime and 100gig night time.
So now I wonder if they going to help me or should I start taking legal action?
