1 reviews | Active since Mar 2009
Vodacom are Magicians
<p>Vodacom are brilliant at making stuff disappear.</p> <p>I was promised data to recur every month. This has not happened. (Data has disappeared)</p> <p>I was given other free data (set to expire in 2020). This has disappeared.</p> <p>Got free airtime in December, set to expire the next day - it disappeared (according to the consultant I used Vodacom data whilst connected to my wireless internet at home - Vodacom must be magical to use data when my mobile data is switched off).</p> <p> </p> <p>I have been trying to get hold of Vodacom since 08 December, and they too seem to have made a disappearing act. No one has responded to any of my Facebook Messages, Tweets, or emails.</p> <p> </p> <p>I'm very disappointed with Vodacom, 3 months intoa new contract and this is the service I receive?It's just not right and is unacceptable...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Craig,
Our records reflect that your query has been resolved.
Regards,
Cassandra
Dear Craig,
Our records reflect that your query has been resolved.
Regards,
Cassandra
