wA
warren A
1 reviews | Active since Dec 2011
08 Jun 2026, 10:48
Vodacom are Lying *******!!
Vodacom are *****ulent & lying *******!! Full of empty promises, but just continue *****ing clients money & lying! The confirmed I was being over charged for over a year, and I am still trying to get my account credited!! They then agreed to pass a credit on my line , when I do the cancellation, but obviously it was not done!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Jun 2026, 12:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2026, 12:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jun 2026, 13:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the below feedback was provided and the credit processed in May 2026 as per reference ***. Please refer to your June 2026 statement.
As discussed, we've credited R114.79 (excl. VAT) for 3 months, on your data line.
Regards Consumer Website Team
As discussed, we've credited R114.79 (excl. VAT) for 3 months, on your data line.
Regards Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2026, 13:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the below feedback was provided and the credit processed in May 2026 as per reference ***. Please refer to your June 2026 statement.
As discussed, we've credited R114.79 (excl. VAT) for 3 months, on your data line.
Regards Consumer Website Team
As discussed, we've credited R114.79 (excl. VAT) for 3 months, on your data line.
Regards Consumer Website Team
Best regards,
wA
warren A's updateReviewer Update
12 Jun 2026, 11:26I have been over charged over R40 per month for over a year!! How does a R114 credit help!! Please pass the correct credit & cancel the line!!
wA
warren A's update12 Jun 2026, 11:26
Reviewer Update
I have been over charged over R40 per month for over a year!! How does a R114 credit help!! Please pass the correct credit & cancel the line!!
wA
warren A's updateReviewer Update
22 Jun 2026, 10:33Please can someone contact me to resolve this!!
wA
warren A's update22 Jun 2026, 10:33
Reviewer Update
Please can someone contact me to resolve this!!