LH
Lynn H

1 reviews | Active since Jul 2011

02 Mar 2019, 09:42

VODACOM ARE LIERS AND *******!

Once again, Vodacom you disappoint! I upgraded a contract and was promised 2GB of data for 24 months, my previous contract did not have this and the amount was R 249.00 a month for R 200.00 airtime. Why on earth would I pay R 259.00 a month for R 165.00 airtime? PLEASE? The conversations and emails are there, the agreement was 2GB of data over and above the allocated airtime! What’s more is the “once off” 5GB of data they promised IS NOT LOADED EITHER. I am SICK of Vodacom. They are fast to upgrade you and manipulate you into upgrading to another 2 years, basically they **** to me! I have it in writing and all I get on Twitter is this:

Hi Lynn

Our records reflects that you have migrated to uchoose flexi 165 , we can email you the quote as confirmation

VODACOM, if I am not awarded my ONCE OFF 5 GB of Data and my 2GB OF DATA FOR 24 Months, YOU WILL HEAR FROM ME! I am sick of you bad service and I am SICK OF YOU VODACOM! Forget about the other two contracts being upgraded! In fact you can cancel the above mentioned contract as you are in breach of contract! NOT ME!

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2019, 11:22
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team