CR
Christopher R
1 reviews | Active since Nov 2013
30 Jun 2020, 13:08
VODACOM are *****
Vodacom customer service number conveniently goes to a language that I cannot understand and then even when I decipher what is being said and asked for in the call it still does not go through to an agent so that I can resolve my problems. I try to send emails then the automated response requires one to provide ID Numbers etc, when they already have it. But when you call their sales line then they have an English introduction and calls are answered within a short time. This is disgusting corporate thievery and abuse.
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Replies (1)Vodacom's replyOfficial
30 Jun 2020, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
