Vodacom are ***** and useless
Wanted to cancel my vodacom contract, but was such a mission so ended up taking lower contract. Consultant advised that my new payment will be from the new contract will replace existing one. Never happened still paying old rate. Furthermore their network is so bad half the time I have no reception. I have complained about this numerous times but they do not respond.
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Replies (2)
Vodacom's replyOfficial
04 Jul 2019, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2019, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Jul 2019, 12:50Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our call was disconnected while we still chatting. Tried calling you back with no success. Please check your inbox, i have rep**** to you via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our call was disconnected while we still chatting. Tried calling you back with no success. Please check your inbox, i have rep**** to you via email.
Regards
Vodacom Consumer Website Team
Vodacom's reply10 Jul 2019, 12:50
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our call was disconnected while we still chatting. Tried calling you back with no success. Please check your inbox, i have rep**** to you via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our call was disconnected while we still chatting. Tried calling you back with no success. Please check your inbox, i have rep**** to you via email.
Regards
Vodacom Consumer Website Team