Vodacom are ***** and theives

I first logged a call in July this to complain about my cell phone reception at home, Vodacom said that the problem was either with the sim card or the phone itself. I had the sim card tested at a Vodacom Shop and the sim card was fine, I bought an MTN sim card to see if the problem was my phone, but the MTN sim card in my phone has full LTE reception. In August 2018 I logged another call, Vodacom has not responded, in September I logged a call and Vodacom has not responded. In October, Vodacom sent a technician to the site of their antenna and he confirmed that the signal was bad. When I phoned in November 2018, Vodacom did not fix the problem. I phoned again on the 5th of December, and I got a SMS saying that my request is being processed by Maxwell Cloete and that it would be resolved on the 7th of December. Maxwell phoned me and confirmed (once again) that there was a problem with the signal and that he would escalate it. I still have not had any feedback from this useless excuse for a company. I will pay my bill for the data that I have used and my hand set, I will however not be paying for the contractual amount until Vodacon have addressed this issue! I will also be taking this issue to the National Consumer Commision as I feel that I have tried to get Vodacon to help me but have consistently been *****ed around.