EM
Eve M
1 reviews | Active since Jun 2019
10 Jan 2022, 14:56
Vodacom are *****
INC0N***- Hellopeter complaint against Vodacom - Last year early November, I formally complained about Vodacom and the terrible signal. I was contacted and offered a signal booster and this marvelous signal booster was to be installed in 3 to 6 weeks. We are already in a new year and nothing more has happened, Stephen Ramalepa does not even answer my emails or calls. Where the hell is this signal booster, why has Vodacom not contacted me again, why have they not installed this signal booster?????
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Replies (1)Vodacom's replyOfficial
10 Jan 2022, 16:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
