Vodacom are *****

I spoke to a adviser called Ketubetsi Dube on the 26 July stating I topped up my account with R275 airtime I had an advance of R110 that was deducted I then purchased a bundle for R115 leaving me with R50 however I was left with R30 when I called to query this I was told I was opted into some subscription which I knew was a lie when I asked to speak to a manager I was told there isn't any available. The adviser then promised to call me back within a hour to 24 hours this is days later now and I am still waiting. Vodacom has been cheating Clients with their chargers because as soon as your data starts going lower than 100MB it runs out within minutes just their way of getting you to top up again. They fabricate things happening on the account so that it looks like you are wrong. I was advised that I opted into this site a few months ago but I only started seeing charges that day. She then said I just didn't notice them before. I want my money back as I monitor my account constantly and have provided her with undeniable information when she realised she could not get out of it she **** and stated she will call me back. After me telling her that as soon as I drop the line she will not be calling me back.