Vodacom are legal *******

If investigated further one would see my disgust and infuriation with Vodacom. They are subtle *******. Who use there name to con innocent people into making their company rich. I further believe they hire *********** staff and vodacom hides behind their staff's negligence and does not not care about their customers.

If followed through my reviews one would see since beginning of 2021 I have been l calling out for assistance from Vodacom and I get no joy from the *********** and rude customer care agents that call me. All I tried to do since 2021 is cancel a contract that I could not afford as I was retrenched at the time, after being forced into a contract I did not want I called immediately the next day for the contract to be cancelled but it was not. Today I am sitting in pre legal which I was not made aware of until I called a local vodacom shop for a contract for my daughter as she needs a table for school only to be told I could not be approved due to my account sitting in pre legal. I called pre legal and I was assisted by Ashwin and he told me because I reversed 1 debit order my account went into cash payment which is a fat load of nonsense. Further more why was I not contact by them to investigate why was the reversal done or further to notify me that my account is gone into cash payment which I was not made aware of as this I was not told during my contract with vodacom that if your account goes 1 month into unpaid you will need to pay cash.

They waited till I contact them for them to tell me this? Where is the funds they owed me for all the months they were to only debit me for 1 contract because 1 contract was to be terminated/cancelled in April.

Vodacom does not get their heads to contact us their customers but always asking *********** staff to call and still not have a resolution to issue that are ongoing and making the issue worst of than what is was. I WANT SOMEONE in authority to contact me.