Vodacom are lairs

Item: Vodacom
Rating: 1
Author: hayden W

Vodacom are lairs and ******* as they gave me two home contracts that don't work properly 😒 and now when I'm looking at my documents it's status 20Mbps and now they telling me upto. And it always buffers. And I have tried everything and they now making me call and call as if they don't know what they did. If the can't honor the cancel the contracts.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Nov 2022, 07:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Nov 2022, 07:06

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

hayden W's updateReviewer Update

09 Nov 2022, 12:53

I have still had no joy with vodacom 1. I have been miss informed

2. I have been battling for a year move the modern all over the house.

3. I got a single buster

4. Trust a prepaid sim and loaded data

5. Been trying to call vodacom and getting moved back and fourth

Please see attached from screen I need help 😢 😫 😭 😩

hayden W's update09 Nov 2022, 12:53

Reviewer Update