JB
James B
1 reviews | Active since Jun 2016
30 Oct 2015, 14:14
VODACOM ARE JUST NOT PREPARED TO ANSWER MAIL.
I am the executor in the estate of my late son in law who had two vodacom numbers. We are not sure if they were contracts or not. I wrote to them advising of his death. They rep**** and asked for death cert etc which I sent them. I also advised that his wife, the sole beneficiary in terms of his will (a copy I sent to them) wanted to settle any amounts outstanding and take over the number/account as it was used for business purposes.<br> Despite writing to Vodacom a number of times they refuse to answer me. A fresh contract has been taken out and Vodacom can go to h.... if there is any outstanding finance. Or they can answer me.
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Replies (1)Vodacom's replyOfficial
30 Oct 2015, 19:03Hello mcgregor,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Vodacom's reply30 Oct 2015, 19:03
Official
Hello mcgregor,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
