JB
James B

1 reviews | Active since Jun 2016

30 Oct 2015, 14:14

VODACOM ARE JUST NOT PREPARED TO ANSWER MAIL.

I am the executor in the estate of my late son in law who had two vodacom numbers. We are not sure if they were contracts or not. I wrote to them advising of his death. They rep**** and asked for death cert etc which I sent them. I also advised that his wife, the sole beneficiary in terms of his will (a copy I sent to them) wanted to settle any amounts outstanding and take over the number/account as it was used for business purposes.<br> Despite writing to Vodacom a number of times they refuse to answer me. A fresh contract has been taken out and Vodacom can go to h.... if there is any outstanding finance. Or they can answer me.

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2015, 19:03
Official
Hello mcgregor,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
MK
Consumer Website Team