gR
grant R

1 reviews | Active since May 2016

23 Feb 2017, 14:18

Vodacom are *********** or ******* or both

<p>I am sick of the puerile platitudes from this disgusting company. Where the public can read their response they promise to be in contact but they don't. I pay for 10mb/ second and I'm lucky to get 1mb/ second. This slowing accompanied a massive loss in data. I have the Ookla speed tests so don't send me a note saying nothing's wrong, or my billing is right, my airtime didn't go missing. Rather cancel my contracts so I can run as far away from Vodacom as possible</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 14:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team