Vodacom are grossly disingenuous

<p>After 15 years as a Vodacom customer, I informed Vodacom that I would not be renewing my contract and would be moving to Telkom as they had a deal that was similarly priced but offered alot more data. In order to retain me as a customer, Vodacom offered me an addional 1 gig a month for the duration of the new contract. After three months, the additional 1 Gigg disappeared from my package. After several months of telephone calls to customer care, being bounced from department to department, being given assurances that the issue would be resolved shortly, the matter remains unresolved. In the meantime, I am being charged for data at ridiculous prices. The latest from Customer care: I need to go into a vodacom store and make my case there. If I cancel my contract at this stage, I get charged 75% of the value of the contract as a canceallation penalty. Where is the justice in that? A corporation that cheats any customer, let alone a loyal one of 15 Years, is not a corporation I want to be associated with. </p>