tH
trajan H

1 reviews | Active since Nov 2016

17 Nov 2016, 16:58

Vodacom are gangsters.

<p>My Father has been having problems with vodacom's reception for years, and after seeing short lasting improvements in the days after my complaints, He finally decided to change networks but wanted to retain his number.</p> <p>After making arrangements to change to Cell C and port his number, we received an sms from vodacom telling us that my fathers request to leave their network has been rejected.</p> <p> </p> <p>It seems that not only are they happy to make your life difficult while with them, but also seem to think they should pull gangster tactics like rejecteing your request to get away from them. </p>

0
Replies (3)
Vodacom
Vodacom's reply18 Nov 2016, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

tH
trajan H's update21 Nov 2016, 21:04
Reviewer Update

A consultant will contact me? how? since no contact info is in the above review.

*****!

tH
trajan H's update01 Dec 2016, 12:33
Reviewer Update

2 weeks and still no consultant has contacted us.