VODACOM ARE **********

I was so dissapointed with Vodacom after being a customer with them i took out a new contract and got the new Samsung J7 pro, unfortunately this phones ink LCD on the screen just started running out i took the phone to a vodashop and they confirmed this was a manufacturers fault on this specific make and model it has been sent in twice and both times been sent back by Vodacom, this phone was not even 3 months old i never took out insurance because i always had trust in them i am now paying for a phone i cannot even use i am so dissapointed and think they are the worst cellphone providers ever, i would like them to give me a new phone and ask for forgiveness this is unacceptable been sent in twice and both times sent back to me this phone has no physical damage whatsoever, since the first day i took it in.. Please need a little help here as they just said i must pay over 2000 to repair it i am a honest person and expected more from Vodacom. BUT THIS IS A MANUFACTUTRERS FAULT IS WAS ADMITTED BY ONE OF THE VODACOM SHOPS EMPLOYEES.