RS
Reshma S

1 reviews | Active since Jan 2018

03 Apr 2018, 18:24

VODACOM ARE *****S

Vodacom has debited me over a year for a contract i no longer have. It seems the debit has stoped because there was constant complaints from my Side, however the money that was debited which was unauthorised was not refunded to me, the consultant advised me that he can only refund me for 3 months , and the rest he can't do anything about.

This is ridiculous, when taking out the money there was no complaints, but putting it back seems to be a huge issue, neither have they refunded me for 3 months or the full year they have debited.

VODACOM ARE *****S.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2018, 20:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team