VODACOM ARE F#$%ING *****!!!!

Well, well, here we go again Vodacom, my wifes contract came to an end on 23rd January 2018, at least 30 days before that she called the cancellation line and was sent a document to sign and return to Vodacom to ensure the cancellation would be done correctly. She was told by Vodacom that on the 1st of February her sim would become pay as you go and her number could be ported out. Well, today 01/02/18 and her number has not been moved to pay as you go, instead, Vodacom have debited her account and have given her 350 airtime to go with her Flexi 350 contract that she no longer wants and asked to cancel. VODACOM, YOU ARE AN ABSOLUTE DISGRACE, YOU ARE *******LY HOLDING PEOPLE HOSTAGE TO YOUR NETWORK, I AM GIVING YOU UNTIL CLOSE OF BUSINESS TODAY (01/02/2018) TO CANCEL THE CONTRACT AND MOVE HER NUMBER ONTO A PAY AS YOU GO SIM CARD SO THAT SHE CAN MOVE TO ANOTHER SERVICE PROVIDER. IF YOU DO NOT DO WHAT I HAVE ASKED BY THE CLOSE OF BUSINESS TODAY I WILL GO TO THE MEDIA!!!! You can get all the info you need from the quote issued by Vodacom using the quote number 1- ********** ********** .