ZH
Zaid H

1 reviews | Active since Dec 2013

14 Dec 2017, 16:03

Vodacom are finding new ways to mess with me.

After waiting four days for a sim swop, Vodacom have now deactivated both of my sim cards. I need my phone for wor****!! Why are Vodacom treating me like this? I have been a loyal customer for over a decade. I will be taking this matter up with NCC. Vodacom is a terrible company with terrible service. I advise anyone who wants to use Vodacom as a service provider not to.

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2017, 17:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team