MS
Mark S

1 reviews | Active since Mar 2025

04 Nov 2025, 16:57

Vodacom are dishonest

VODACOM ARE *******. I WAS PROMISED A REFUND OF R126.47 IN SEPTEMBER ON A FINAL LETTER OF DEMAND DRAFT SUMMONS THAT I PAID, WHICH VODACOM ADMITTED WAS A COMPUTER ERROR AND THE FINAL LETTER OF DEMAND SHOULD NOT HAVE BEEN SENT OUT. THEY PROMISED ME THE REFUND WITHIN 48 HOURS, AND TODAY, THE 27 OCTOBER 2025, IT IS STILL NOT REFUNDED. I CAN ONLY ASSUME THAT VODACOM IS FINANCIALLY DESPERATE TO BE HANGING ON TO MY R126.47. I HAVE A VODACOM STATEMENT REFLECTING THE R126.47 CREDIT. THE OTHER CONCLUSION IS THAT THEY ARE ******* AND ***** FROM THE PUBLIC- PLEASE DO NOT USE THE SERVICES OF VODACOM

0
Replies (1)
Vodacom
Vodacom's reply05 Nov 2025, 07:24
Official
 
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team