DM
Daniel M

1 reviews | Active since Mar 2018

11 Mar 2019, 09:32

Vodacom are dictators and the staff is rude and unprofessional

I am not happy with the services of vodacom , I regret the day I opened a contract with them. I have asked them numerous times and im not getting answers, the last time I asked them about discrepancies in my contracts they didn't give me answers instead the person was dictating what should be done which is not what I requested and asked. She was ***** and rude avoiding to answer my questions, im still not answered up until today.

0
Replies (3)
Vodacom
Vodacom's reply11 Mar 2019, 11:31
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
DM
Daniel M's update18 Mar 2019, 16:43
Reviewer Update
I have been waiting for a call from vodacom up until today no one has called me, vodacom doesn't care about us customers
DM
Daniel M's update28 Apr 2019, 20:43
Reviewer Update
Up until today I haven't been contacted by vodacom