TM
Tejee M

1 reviews | Active since Apr 2017

10 Jun 2019, 15:25

Vodacom are ******

So I open a contract with Vodacom. A 24 month contract. 22 months later I’m offered an upgrade. I decline and request to cancel after the 24 months. Then they turn around and tell me I have to pay for an extra month, so 25 months instead of my 24 month signed contract. Never using Vodacom again unless this is rectified this week! And the Ombudsman for Short-Term Insurance needs to be told about this. And Competition commission. This is bull**** After 15 years, this is what @vodacom does! Vodacom doesn't care about us

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2019, 16:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team