NM
Nithia M

1 reviews | Active since Jan 2012

09 Jul 2018, 08:23

Vodacom are ******

I am so sick and tired of dealing with Vodacom - please contact me as i need to cancel my contract immediately - you are a bunch of ****** - i am being charged R 1300 for a phone that was supposed to be free - no mention of a payment when i took out the contract - call me urgently to resolve the matter as i have put a stop payment for the account -

0
Replies (2)
Vodacom
Vodacom's reply09 Jul 2018, 08:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Jul 2018, 10:20
Official

Good Day

Kindly note that your query is currently being addressed by the relevant department who will be contacting you with further feedback.

Regards

Vodacom Consumer Website Team