VODACOM ARE ******

On the 26th February one of vodacom's consultants called me and gave me what sounded like a legit and fair upgrade on my account. She advised me to upgrade from Flexi R200 to Smart Red + I asked her on numerous occasion whether this will affect my upgrade due date and she promised me it will not, only to find out the following day that my contract has been extended to another 2 years. I called vodacom requesting that they must cancel the upgrade because their employee blatantly **** to me just for her to get more sales, and I'm still waiting, I never got a call back from they all I received was an sms stating that my query has been closed. This is absurd and selfish, I have a vodacom client for more that 15 years and I have enough. I am very upset because this is costing me more than I bargained for.