Vodacom are crocks. Rather change to Cell C

I went to do an eSIM twice now at gateway, and their agents keep damaging my SIM cards. I don’t receive the verification codes, after a few hours there is no signal and when I got back to the store I must conduct new sim swaps and restart the process at my own expense. This is really frustrating, their staff has a dont care attitude!!!! Because when I asked what happens if it doesn’t work, their response is must try again!!!!! They lack the knowledge to actually do a simple ESIM. This is utter nonsense.