Vodacom are com artist
I had a cellphone contract with Vodacom my contract ended and they never stoped it. They loaded airtime after it ended then I used it. After using it I received a call from them telling me that I have to pay for it. I then told the consultant that I will pay it because I used it, then asked him to cancel it because I no longer need their airtime and my contract has ended he told me that they can't cancel it. Now my line is blocked I can't make or receive calls and my bill is over R2000.00. I would like then to open my line and they must sort out their mistake. So guys I advise you not to buy contract phones from Vodacom cause they are con artists.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
