Vodacom are cheats with poor service delivery

False advertising and very sly. Such poor customer service to do this. Opted for a month-to-month contract as we just relocated and the estate would be moving to another fiber provider soon, so would need to cancel this contract in a few months. Well yes, put in cancellation request and now they want me to pay a 12-month penalty fee? What's the use of a month-to-month then?? And why then advertise FREE installation, FREE rooter. FREE everything. Cancel ANYTIME. Until you cancel and then you pay a penalty? They are welcome to take back their rooter and all, but I am done with their poor service delivery. They are quick to set you up and take your money (oh yes, I'm paying R200 more than what I signed up for!) but after that there is no service delivery any longer. Sat without internet for 2 weeks! We are always offline and I work from home.