Vodacom are bullies and don't care to really help their customers.

I canceled my fibre contract in June, vodacom informed me that I wil have to pay for July because of the 30 day cancelation policy. I pay in July then in August the debit order payment went off again. I reversed it and contacted them multiple times to clarify with them. The message they keep giving me is that I am behind on my payments and in August I had to pay for July. I have never missed a payment and when I started with firbe I had to pay prorata for that month's fibre meaning I had to pay ahead not behind. So I asked for a full statement from the start of my contract to prove this to them witch they conveniently fail to send me and I have asked multiple times. Everytime they send a different term but not one from the start of the contract. Now they keep phoning me on my cell and at work because I am behind in my payment witch I am not. I have proof of cancelation in June but they are not alowing me to prove that I don't owe them the money and their call centre is no help at all. I feel vodacom just bullies people to get all the money they can. I will never get a contract with them again!!