Vodacom are being dishonest

On the 1st February 2018 I wrote the review below and according to VodaCON's automated response, I was supposed to receive feedback shortly. It's been 5 days and STILL NO FEEDBACK. When will someone from this pathetic excuse for a network get back to me?!?!?!?

Please see previous post below.

In December 2017 I upgraded my contract with Vodacom. According to the lady you I upgraded with, the new contract included a once off 10GB data bundle as well as 2GB x 24 months free of charge. Last month It was only after I complained on HelloPeter that Vodacom issued me with the data that was supposed to be issued as per OUR CONTRACTUAL AGREEMENT. As of the 1st February 2018, I have still not received the 2GB as I have been promised. Then to add insult to injury, when I checked my bill on the Vodacom app I was being charged R888 instead of the R768 AS PER OUR CONTRACTUAL AGREEMENT. I am being charge R119.97 for Vodafone live. What is Vodafone Live? I did not subscribe to Vodafone Live so why am I being charged for this? Vodacom are *******!!! I will not pay Vodacom until these issues are addressed!