Vodacom are ****

Do not use this service provider!!!!

There will come a time when you will need to make a call to the customer service team. This team has an IQ so low you need to dig a hole in the ground to record it.

When they can't help you with an issue, they say they will escalate the issue. Nothing happens after this!!! You then make another call after receiving no feedback and ask to speak to the manager. The manager will then promise to escalate the issue. Again, nothing happens after this!!!

When you look up the contact to make a customer complaint, you get directed to this same team. So the same useless team that can't assist you is responsible for handing complaints for their own incompetence.

Vodacom shows no accountability for its actions.