BM
Bongane M

1 reviews | Active since Jul 2012

24 Dec 2018, 12:45

Vodacom are airtime *********- PLEASE REFUND MY MONEY

I bought R40 airtime and my balance was R53 then within a minute or less my airtime balance was R23 without having used a cent. When my data usage for a day it was 3.94MB so even if Vodacom can claim that my airtime was used for data which is not true I would have used just R8 if the charge a maximum of R2 per MB. Vodacom are airtime *****s hence m using Telkom for data and phone calls

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2018, 13:04
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team