BM
Bongane M
1 reviews | Active since Jul 2012
24 Dec 2018, 12:45
Vodacom are airtime *********- PLEASE REFUND MY MONEY
I bought R40 airtime and my balance was R53 then within a minute or less my airtime balance was R23 without having used a cent. When my data usage for a day it was 3.94MB so even if Vodacom can claim that my airtime was used for data which is not true I would have used just R8 if the charge a maximum of R2 per MB. Vodacom are airtime *****s hence m using Telkom for data and phone calls
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Replies (1)Vodacom's replyOfficial
24 Dec 2018, 13:04Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Dec 2018, 13:04
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
