1 reviews | Active since Jul 2018
Vodacom are ABSOLUTELY ******* WITH UNEDUCATED STAFF
After being with Vodacom for 15 years (yes I know i need my head checked) I am told I have to PAY IN for the phone I want. So I ask why and Im told I have a bad credit score!!!!!!!!!!!!!!!!!!!!!!!! They were the idiots to take a funeral cover from me for an entire year and I spent hours on my phone screaming for it to be canclled only for THEM TO HAVE TO OWE ME!!! So my account was credited and I didnt pay for almost 6 months (thats how much the dogs took from me) I pay my account on my own there is no debit order, and again I see on my profile that they have marked my account as IN ARREARS when I already paid them on the 30 May. So now they can again say I cant have the phone I want due to MY BAD credit SCORE that THEY ARE CREATING by placing holds and banners on my profile saying YOUR ACCOUNT IS IN ARREARS - I wish they would jusy sin****!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per email that was sent to you today, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per email that was sent to you today, query has now been resolved. Regards Consumer Website Team(SA)