K'RM
Karl 'Aldo Raine' Mostert
1 reviews | Active since Feb 2019
24 Nov 2020, 18:07
Vodacom are absolutely reprehensible! Deserving of condemnation.
I have already given a bad review of VODA**** and they have contacted me and told me that they would rectify the situation by paying me back the money they STOLE from me. These ******* haven't returned a thing to me and its been six or seven days since they said they would. So Now I can add ***** to *********** and ******* in my explanation when I convey who or what these DISGUSTING people are like and who they are.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Nov 2020, 21:30 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 21:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
K'RM
Karl 'Aldo Raine' Mostert's updateReviewer Update
26 Nov 2020, 11:45"Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided, necessary credits done and statement sent.
Regards
Consumer Website Team"
ABSOLUTE *******! I have received no credits to my account. Nothing! I have had this hassle with you VODACOM people in the past and again you say something has been done when it hasnt. What a VILE and ROTTEN company!
ABSOLUTE *******! I have received no credits to my account. Nothing! I have had this hassle with you VODACOM people in the past and again you say something has been done when it hasnt. What a VILE and ROTTEN company!
K'RM
Karl 'Aldo Raine' Mostert's update26 Nov 2020, 11:45
Reviewer Update
"Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided, necessary credits done and statement sent.
Regards
Consumer Website Team"
ABSOLUTE *******! I have received no credits to my account. Nothing! I have had this hassle with you VODACOM people in the past and again you say something has been done when it hasnt. What a VILE and ROTTEN company!
ABSOLUTE *******! I have received no credits to my account. Nothing! I have had this hassle with you VODACOM people in the past and again you say something has been done when it hasnt. What a VILE and ROTTEN company!