Vodacom are a lot of sharks.

Item: Vodacom
Rating: 1
Author: Alta B

A guy called me and sold me a data package over the phone. I phoned them to cancel the contract as suddenly my bill was double the amount they said. After holding on for 1 hour 45 minutes and being tossed from 1 department to the other, they refused to cancel my data contract. DON'T ACCEPT ANY CALLS FROM VODACOM

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Replies (1)

Vodacom's replyOfficial

15 Nov 2019, 11:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Nov 2019, 11:06

Official