VODACOM ARE A DISGRACE

It has now been SIX months since I have lodged my complaint with Vodacom with NO resolution. My identity was ****d (probably an inside job) and ********** purchases were made on my account. Despite having followed the correct procedures, (Police case etc.) and assurances by Vodacom that this would all be reversed off my account, this was not done. My account was simply put on freeze. A year later, Vodacom started deducting my account again. To date they have deducted over R6000 from my account and despite reassurances that this would be refunded back to me, I have not received anything other than \we sincerely apologize for the inconvenience. We are looking into it."Apparently there was a SECOND ********** attempt on my account. Vodacom - get your act together. You are a disgrace. I would sincerely warn anyone considering a contract to AVOID VODACOM. Your identity will be ******. No security checks will be done (unless you are trying to get your money back). You cannot get problems resolved without legal action which is now my course of action. """