AI
Andrea I

1 reviews | Active since Jul 2015

03 Sept 2018, 13:20

Vodacom are a bunch of *******

Vodacom is a bunch of *******... Firstly you send incorrect statements and then on top of it your online account is also incorrect. First you tell me I should know I am paying a debit order rejection fee of 100 but you do not inform me of that. Does that make sense. Yoy guys a a bunch of ******* and I wont recommend your services to anyone. Cell C is far better. Best network my foot. Correct your online systems and also your statements. You guys are ***********.

0
Replies (2)
Vodacom
Vodacom's reply03 Sept 2018, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Sept 2018, 14:51
Official

Dear Customer,

Please be advised that we were not able to make contact with you. We will try and call again tomorrow.

Regards

Consumer Website Team