1 reviews | Active since May 2018
Vodacom are a bunch of *******!!!
Vodacom are a bunch of *******!!!! I have never subscribed to any of their live games, I don't even know what it is. Everytime I just see my airtime decrease drastically I know I've been subscribed again!!!!!
Tonight I saw that I've "purchased" 71 subscriptions in the last 2 months! They subtract R7 everyday from my airtime to every subscription!!! They can see that Ive never used these services, why will I subscribe to something so expensive and never use it!!!!!
Previously I've cancelled 5 subscriptions (which I never subscribed to - they took R100 in 3 days!!!) I phoned Vodacom and the sent me a link to see my subscriptions, that's how I could cancel it. Tonight I saw my airtime again very diminished and when I clicked the link I was subscribed to 2 subscriptions (taking R14 per day!!!!).
Its no use I phone Vodacom - no results! And now I have to stay at vodacom cause it's the only network that's available here on the farm. But they are *******!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Jeannette,
Feedback has been provided.
Regards,
Cassandra
Dear Jeannette,
Feedback has been provided.
Regards,
Cassandra
