VODACOM ARE A BUNCH OF *******
<p>I wrote on here two weeks ago and everytime I do I ge a call from someone with a very kind voice telling em how they are going to solve the problem.</p> <p>It all seems resolved and taken care of till I start getting an automated call every 1 hour telling me NOTHING HAS BEEN SOLVED.</p> <p>The lady I've been in contact with is Cassandra and she doesn't reply to emails or give me any kind of confirmation in writing of what she said over the phone.</p> <p>This proves to me that Vodacom staff just say anything to make customers who have a problem with the service just GO AWAY.</p> <p>Cassandra told me that my data will be loaded every month but a week later I still have no data except for 500mb NIGHT OWL DATA. What am I supposed to do with night owl data??? Does writing emails and using skype for work happen from 12-4am?</p> <p>If MTN or CellC read this please help me move my **** to your service because Vodacom is beyond stupid.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
