Vodacom are a bunch of theives.

Item: Vodacom
Rating: 1
Author: Jose S

So I go out the country for 6 months and Vodacom cancels my prepaid number that had over R300.00 credit. I complain and they tell me that I can get my number and credit back, but I have to sign a 24 month contract. All I want is my number on prepaid with the credit or just give me back my money and shove their services.Blady ******* (Vodacom=Voda****).

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Dec 2023, 11:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Dec 2023, 11:08

Official

Jose S's updateReviewer Update

30 Dec 2023, 14:22

How you going to contact me? You have cancelled my number. Stop using automated response to complaints, making people think you care. Prove me wrong.

Jose S's update30 Dec 2023, 14:22

Reviewer Update

How you going to contact me? You have cancelled my number. Stop using automated response to complaints, making people think you care. Prove me wrong.