Vodacom are a bunch of sharks

<p>Quiet frankly the experience I have had with vodacom - one star is even too good!!</p> <p>And I am sure that there is a number of people out there that have had the same experience as I have.</p> <p>I have been Fighting with vodacom since oct 2016 wrt to cancellation and a payment plan for my account and reverting my number back to pay as you go and still today they have not honoured their agreement and continue to charge me and now want to cancel my numbers (delete them). number that i have had for years before i went on to contract.</p> <p> </p> <p>Vodacom bounces you around there call centre and then when you finally get someone to assist you, they still dont honour agreements made and then say it was the incorrect information give- I dont see how this is my problem. I specifically made the arrangement to pay off the entire account that was suppossed include the cacellation fee (i specifically told this person that I could not give them that amount it needs to be included into the payment plan and then keep my number as pay as you go. </p> <p> </p> <p>they have most likely blacklisted me and they have cancelled my number (deleteing it) and will not escalate my call to someone higher than the person from their legal department and am told that this person is as high as i can go. Additionally they are telling me that i came to an agreement with the legal department which is not true - the consultant in the legal department came to a conclusion by herself and was supposed to get back to me. to date i have hear nothing except for an email demanding the money from the arrangement that I initially made last year. But they still want to cancel my number. </p> <p> </p> <p>Vodacom - horour your aggreements - I ask for assistance and you have just made my situation worse. I want my numbers back on pay as you go as was initially told I would and that the amount I am paying is the whole account (including all fees) as I was initially told. </p> <p> </p>