1 reviews | Active since Jun 2018
Vodacom are a bunch of ********
Vodacom are a bunch of ********!!! I was once a loyal customer of Vodacom until i realised the company ****s customers of their hard earned income. I had 2 accounts with Vodacom since 2013, 1 was a cellphone contract and the other a data contract. To my demise i only cancelled the cellphone contract as i still wanted to use the data contract, once it reached 24 months i stopped receiving data so hence i decided to stop the debit orders thinking that they have cancelled my contract. To this day i have not received any formal notification thay my account is in default both in my work and personal email. This morning i got a call from some lawyers requesting that i pay R2000 for legal fees and amount due, they even offered me a discount. Thus i called vodacom to ask how much i owe and they said R500. I have emails supporting me in that i tried to reach out to the legal department with no response. I would like to pay the outstanding fee but i will not pay for the lawyers so please contact me so that i can pay and make sure that i dont have to deal with Vodacom ever in my life.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
