LS
Lucian S

1 reviews | Active since Nov 2012

17 Dec 2019, 15:28

Vodacom are a bunch of ******.

On December 16 I reloaded my wifi router with R145 airtime to convert to a 2Gig bundle at R139. In less than one second of recharging my account the funds were gone!! R0.00 airtime and 0.00Mb data. Then these *******s have the audacity to tell me it will take 7 working days for the investigation. The reason why I'm so ****ed off at this *** company is that this was not the first time. Its probably the fourth time where I have bought airtime to try and convert to data and the funds just disappear.

Vodacom, you are a bunch of ***ard ****s who *****s money from people. I have two contracts with you but thankfully its coming to an end in Feb 2020. No more vodacom for me.

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Replies (1)
Vodacom
Vodacom's reply18 Dec 2019, 07:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team