TM
Tau M

1 reviews | Active since Apr 2017

03 Jul 2023, 10:30

Vodacom are a bunch of *******

I have been struggling with Vodacom since the 11th of March. They refuse to rectify a mistake on their side and according to them my account repeatedly comes up as not paid even though I pay monthly. I have an email feed with Vodacom of more than 12 emails re this matter. I have made countless calls and have spoken to countless people at Vodacom promising that the issue will be resolved. This is the WORST service provider I have had to deal with. Think twice before signing up with them. They are a bunch of *******.

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2023, 12:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Tau M's update03 Jul 2023, 12:04
Reviewer Update
Hahahha promises promises.