1 reviews | Active since Jul 2014
Vodacom are *******
See below.
I paid up my equipment last firday now they are only going to process the cancellation next month which means they are going to bill me more for what I have already paid off on the 20th of this month? This is theft and ******ion as well as disgusting service.
Good day.
The below is unacceptable If you bill me for the equipment this month then you will owe me money as the amount will be less?
I will reverse the debit order if you try to bill me for equipment I have paid for and I will take you to court for theft as you will then put me out of money for food for my child and this is not acceptable.
Kind Regards Daniel Potgieter
Your Service Request *** is in now being processed by Zolelwa Bunyula who will be in contact you with you shortly. Your service request should be attended to by 2023-11-07 11:40:30. Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
I will reverse this debit as it is theft and I should be paying less now this has not been resolved and I was promise it would be I can’t be double charged I won’t be able to afford the month
I will reverse this debit as it is theft and I should be paying less now this has not been resolved and I was promise it would be I can’t be double charged I won’t be able to afford the month