NM
Ntokozo M

1 reviews | Active since Dec 2015

06 Mar 2024, 11:07

Vodacom are ******

Id really like Vodacom to make me understand why its trying to hold me liable for a cellphone contract i have never app**** for. Through its debt collectors vvm, i am now hounded daily even after producing an affidavit stating i have never taken out a contract with them and providing my ID copy with signatures like they asked in order to verify if i indeed app**** for a contract. How do you give a contract without conducting the FICA process.

I am am told i am liable because i took out a contract with a company called like minds and apparently my sim was used in the phones, but you guys cannot demonstrate i indeed app**** for the contract. You're going to tarnish my credit record because of your poor internal control systems.

Get your house in order and keep my name and money out if it

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2024, 16:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team