DW
Daan W
1 reviews | Active since Mar 2022
13 Jun 2023, 13:51
Vodacom are ******.
The cell service. They do false advertising and then when they have to correct their mistake it takes weeks. They call every day to sell something but can't call back to rectify their mistakes. Don't ever use vodacom. Vodacom are the worst.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jun 2023, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jun 2023, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jun 2023, 13:27Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided as follows:
You've been offered a credit and the customer has declined the offer. Since you've declined the offer, we (the Business Partner) are unable to assist further. Collection has been arranged and once the package has been returned the order will be cancelled..Regards
Consumer Website Team
You've been offered a credit and the customer has declined the offer. Since you've declined the offer, we (the Business Partner) are unable to assist further. Collection has been arranged and once the package has been returned the order will be cancelled..Regards
Consumer Website Team
Best regards,
Vodacom's reply26 Jun 2023, 13:27
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided as follows:
You've been offered a credit and the customer has declined the offer. Since you've declined the offer, we (the Business Partner) are unable to assist further. Collection has been arranged and once the package has been returned the order will be cancelled..Regards
Consumer Website Team
You've been offered a credit and the customer has declined the offer. Since you've declined the offer, we (the Business Partner) are unable to assist further. Collection has been arranged and once the package has been returned the order will be cancelled..Regards
Consumer Website Team
Best regards,