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nazeem D

1 reviews | Active since Oct 2016

26 Mar 2024, 13:30

Vodacom are ***********

My daughter received an sms from VVM from a debt collection company stating I owe Vodacom R1277.25. I contacted the company who stated that i have been handed over for defaulting. I have always been on prepaid . VVM suggested that I contact Vodacom. According to Vodacom I had a contract with Vodacom and defaulted in 2011. I dispute this because I have always been on prepaid and why contact me now after all these years. . If the info is correct why contact my daughter instead of me. Apparently it is with Vodacom legal dept who claims I owe this money. Vodacom has never send me correspondence , instead they forward my info directly to VVM

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team